Lucy Brazier OBE is one of the world’s leading authorities on the administrative profession. As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals – Lucy works with the best trainers of Executive Assistants from around the world to deliver the most up-to-date and current training in the market. Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present, and emcee events in over 50 countries at over 450 events.

With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world, as well as personally meeting and speaking to literally thousands of Assistants over the last 10 years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none. In 2021 Lucy was awarded an OBE in recognition for her services to office professionals.

Dr. Denniston bridges the connection between personal well-being and professional success for elite leaders and their teams.

She delivers custom solutions for burnout and stress and provides cohesive habit-training strategies that maximize vitality, productivity, and resilience.

Her Wellness Amplifier Performance Program is sourced from 25 years of private practice and working with companies from small start-ups to global giants like Microsoft.

As a keynote speaker and coach, she motivates audiences covering topics from health and wellness to stress and resilience. She is the author of Three Day Reset and a regular contributor to several online wellness publications such as Thrive Global and Medium.

Laura Belgrado is an internationally recognised Executive Assistant, Digital Coach, Trainer, and Ad‑Interim Senior EA with more than 30 years of experience supporting leaders in global corporate environments. She currently serves as Senior Executive Assistant at Metagenics EMEA while also operating part‑time as a freelance digital transformation coach and trainer for administrative professionals.

Laura holds a bachelor’s degree in office–Business Administration & Languages and is a certified Executive Coach through AoEC and ICF. Fluent in Dutch, French, English, German and Spanish, she is known for her ability to work seamlessly across cultures and build strong, trust‑based relationships with senior leaders and diverse teams.

Her career includes senior support and business management roles at international powerhouses such as Microsoft and Mars Inc., where she gained extensive expertise in operations, budget management, organisational effectiveness, and C‑suite advisory. She has partnered with global CEOs as a strategic thinking partner, helping optimise decision‑making, streamline execution and strengthen leadership impact.

Beyond her corporate work, Laura is widely regarded as one of Europe’s most inspiring voices in the Executive Assistant profession. She has delivered keynotes, masterclasses, and coaching programs around the world, helping Executive and Personal Assistants elevate their strategic contribution, embrace digital fluency, and rediscover the significance and influence of the modern Assistant role.

Renowned for her human‑centred approach, practical insights and forward‑thinking vision, Laura continues to shape the future of the administrative profession — empowering Assistants to develop confidence, capability, and leadership presence in an ever‑evolving business landscape.

Pascal is an expert in empowering managers to effectively navigate toxic personalities. As a former introverted IT enthusiast, he overcame numerous challenges to become a respected senior manager by finding his voice and establishing boundaries. Along his personal and professional journey, he encountered and mastered the art of dealing with narcissistic personalities, enhancing his ability to handle such individuals. Today, Pascal is a certified psycho-social coach who seamlessly integrates his leadership expertise and life coaching techniques to support others in their personal and professional growth.

Helen Monument inspires and encourages Assistants to be the best they can be, by sharing over three decades of experience as a leading management support professional. Helen has worked at international companies in diverse roles, from Receptionist to Secretary to Office Manager and Business Support Team Leader, so she understands the profession inside out. At her company Monumental Assistance Helen provides training and coaching to Assistants at all levels. She is passionate about giving back to the profession that provided so many wonderful opportunities for her to grow and develop by ‘paying it forward’ all over the world by helping others to become Monumental Assistants.

Breaking news: Helen is currently writing her first book “The ABC of Leadership for Assistants” Helen is also the Chair of the World Administrators Alliance, a not-for-profit association representing Administrative Associations, Networks and industry stakeholders across the globe. Its aims are to guide, develop, influence and elevate the global administrative profession, creating a community where administrative professionals around the world can speak with one voice. The WA-Alliance produced the Global Skills Matrix, the award-winning, career development framework based on research from over 3000 administrative professionals in 61 countries.

Varinka Bouma is a relational leadership coach, speaker, and author who works at the intersection of leadership, relationships, and human behavior under pressure. With over 25 years of corporate experience, including senior leadership roles in the banking industry, and more than a decade of coaching leaders and teams, she brings sharp insight and grounded presence to every room she enters.

Varinka is known for making unspoken patterns visible in a way that feels both safe and challenging. Her work helps executive assistants and leaders strengthen communication, navigate conflict with confidence, and lead with greater clarity and impact, without losing themselves in the process.

She is the author of The Way You Love Is the Way You Lead, exploring how relational patterns at home often mirror leadership behavior at work. Her approach blends evidence-based frameworks with embodiment, reflection, and practical tools that translate immediately into daily practice.

Shelley Fishel, known as The MS Office Maestro, is a leading Microsoft 365 & Copilot Trainer specialising in empowering Executive and Administrative Professionals to work smarter, reduce overwhelm, and elevate their strategic value. With 25+ years of experience and FLPI accreditation, she blends warmth, clarity, and practical workflows across Outlook, Teams, Word, PowerPoint, and Copilot, helping assistants become confident, future‑ready strategic partners.

Nicky Christmas is the Founder of The EA Campus, a global platform supporting Executive Assistants to develop the skills, confidence, and strategic mindset needed in a modern workplace.

She began her career as an Executive Assistant supporting C-suite leaders in a global insurance organisation, before launching Practically Perfect PA in 2011 to address the lack of professional development resources available to Assistants at the time. The platform quickly became a leading voice in the industry, helping to reshape how the role is understood and valued.

With over 15 years of experience working with Assistants around the world, Nicky is known for her practical, forward-thinking approach to topics such as AI, productivity, communication, and strategic partnerships.

In 2025, she rebranded the business as The EA Campus, which now delivers virtual summits, online courses, masterclasses, and a global community designed to support Assistants at every stage of their career.